What is the role of communication in conflict resolution? How does it contribute to the causation of the conflict and how can it assist with the resolution?

HRM 323 comprehension

1 What is
the role of communication in conflict resolution? How does it contribute to the
causation of the conflict and how can it assist with the resolution?

2 What do
you believe are the benefits and disadvantages of having an employee union to:

a The
employee

b The
company/organization

c The
customers or clients

3 What are
the important elements of a grievance process? Why did you select these
elements?

4 What are
the advantages and disadvantages of a progressive discipline process? When
would it be advantageous to start at a higher level of discipline?

5

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