What is the role of communication in conflict resolution? How does it contribute to the causation of the conflict and how can it assist with the resolution?
HRM 323 comprehension
1 What is
the role of communication in conflict resolution? How does it contribute to the
causation of the conflict and how can it assist with the resolution?
2 What do
you believe are the benefits and disadvantages of having an employee union to:
a The
employee
b The
company/organization
c The
customers or clients
3 What are
the important elements of a grievance process? Why did you select these
elements?
4 What are
the advantages and disadvantages of a progressive discipline process? When
would it be advantageous to start at a higher level of discipline?
5