The Soft Quality Management Practices have only indirect effect on the organization performance True ______ False______

1) The Soft Quality Management Practices have only indirect effect on the organization performance True ______ False______ 2) Quality management seeks to ensure the consistency of products and services. True ______ False______ 3) The Baldrige Award was created by American Society for Quality True ______ False______ 4) Planning Quality Management process is concerned with the quality that the project work needs to have True ______ False______ 5) ISO 9000 goal is to improve quality True ______ False______ 6) During managing quality process, the requirements from quality plan are turned into test and evaluation instruments True ______ False______ 7) During managing quality process, the requirements from quality plan are turned into test and evaluation instruments True ______ False______ 8) Quality metrics are output of managing quality True ______ False______

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