Which of the elements of EI do you consider to be the most important in becoming a good leader and why?

Self-Reflection and Leadership Development Plan

Value: 25% of Final Grade

Paper Due: Week 13

Oral Report Due: Week 15 (check posted schedule)

Course Outcomes:

Identify the knowledge and skills needed to improve Emotional and Hospitality Intelligences.

Select appropriate communication styles and channels for leadership message.

Identify and analyze the strengths brought to a leadership role and develop a plan to improve the skills needed to be an effective leader in the hospitality industry.

Instructions:

There are both written and oral portions for this assignment. You will use several of the surveys completed in class to analyze your leadership potential and develop a plan to improve your leadership aptitudes. For research and reference, use course notes and readings posted on Blackboard.

Myers-Briggs Type Indicator:

1. Describe your results on the Myers-Briggs Type Indicator (Leader’s Self-Insight 4.5).

a. Do you believe the description fits your personality?

b. Why or why not?

2. Why do you think “Thinking and Judging” are the two characteristics from the MBTI that seem to be most strongly associated with effective leadership?

Emotional and Hospitality Intelligences: (you may reference and use Danny Meyer Setting the Table and/or Isadore Sharp Four Seasons).

1. Which of the elements of EI do you consider to be the most important in becoming a good leader and why? Defend your answer using the course material.

2. Based on the Leader’s Self-Insight 5.2, discuss how you would continue to develop your most dominant component towards becoming an effective leader.

3. Based on the Leader’s Self-Insight 5.2, discuss how you would develop your lowest scoring component towards becoming an effective leader.

4. In your own words, create a definition for the term “Hospitality Intelligence”.

a. What should the term include? To whom should it apply?

Listening and Communication:

1. Consider your score on the Listening Self-Inventory (Leader’s Self-Insight 9.2). What do your results say about your effectiveness as a listener?

2. Describe five ways leaders can improve their listening skills and, therefore, their leadership effectiveness.

3. Consider your score on the Communication Apprehension Self-Inventory (Leader’s Self-Insight 9.3). What do your results say about your level of apprehension in each of the following situations: public speaking, meetings, group discussion and interpersonal conversations?

Leadership Development Plan:

For this section of your project, you will develop a plan to improve your leadership potential in the coming years of your life.

1. Create 3 goals for your professional development / leadership for the next year. Describe why you chose these goals

2. Prepare a detailed plan of specific steps that you will take to achieve each of the three goals. This plan needs to include a detailed time-frame. Each goal should have at least two specific actions you will take to achieve the goal.

a. Your three goals may be presented in a chart form.

3. In a paragraph, summarize what you have learned from this experience, making reference to the course material.

Written Report: 20%

1. Maximum 5 pages double spaced. Aim for comprehensive and concise.

2. Assignments handed in later than the due date will be penalized 10% per day.

3. Please be sure to include an introduction, appropriate headings and a conclusion with appropriate sentence structure, grammar and spelling.

4. You must cite any and all sources using your choice of endnotes, footnotes or parenthetical references. Failure to properly cite your sources will result in a mark of zero on this assignment in accordance with George Brown College’s Academic Honesty Policy. Please govern yourselves accordingly.

Oral Report: 5%

For the oral report you will present the above Leadership Development Plan in a one-on-one setting with the instructor – during class at a predetermined scheduled time (see posted schedule on Blackboard)

a) You will introduce yourself and present yourself professionally in both attire and attitude

b) Your three specific goals are to be identified and a detailed and concise plan for the next year is shared in a professional and confident manner – within the time allowed of 5 minutes

c) One specific action for each goal is shared in a professional and confident manner

d) You are not late, you present within time allotted, speak clearly and are clearly well-practiced

Marking Rubric

One point

Three Points
Five points
Cover Page No cover page provided Assignment includes a cover page with some relevant information missing

Assignment includes a cover page including all relevant information

Introduction No opening paragraph provided Opening paragraph fails to introduce the subject matter in a clear and concise manner Clear and concise opening paragraph introducing the subject matter of the assignment.
Myers-Briggs Type Indicator MBTI result does not include a description of the corresponding personality profile MBTI result includes the MBTI code and a weak description of the corresponding personality profile

MBTI result includes both the MBTI code and a comprehensive description of the corresponding personality profile

One specific example in response to whether or not the MBTI results reflect your personality

Two specific examples in response to whether or not the MBTI results reflect your personality Three specific examples in response to whether or not the MBTI results reflect your personality
Thinking and judging characteristics not clearly defined Thinking and judging characteristics somewhat defined Thinking and judging characteristics clearly defined
Argument regarding thinking and judging defended using one specific example of effective leadership behaviour with weak or no reference to the course material

Argument regarding thinking and judging defended using one specific example of effective leadership behaviour with clear reference to the course material

Argument regarding thinking and judging defended using two specific examples of effective leadership behaviour with clear reference to the course material

Emotional and Hospitality Intelligences Most important element of emotional intelligence includes weak or no reference to the course material

Most important element of emotional intelligence includes some reference to the course material Most important element of emotional intelligence includes clear reference to the course material
Identification of most dominant EI component includes no description of the component

Identification of most dominant EI component includes a weak description of the component

Identification of most dominant EI component includes a clear description of the component

Identification of lowest scoring EI component includes no description of the component

Identification of lowest scoring EI component includes a weak description of the component

Identification of lowest scoring EI component includes a clear description of the component

Hospitality Intelligence definition not consistent with the course material Hospitality Intelligence definition somewhat consistent with the course material

Hospitality Intelligence definition consistent with the course material
Listening and Communication Description of Listening Self-Inventory result includes no clearly-defined conclusions about your effectiveness as a listener

Description of Listening Self-Inventory result includes one clearly-defined conclusions about your effectiveness as a listener

Description of Listening Self-Inventory result includes two or more clearly-defined conclusions about your effectiveness as a listener

The five recommendations for how leaders can improve their listening skills are unlikely to improve leadership effectiveness or less than five recommendations provided

The five recommendations for how leaders can improve their listening skills are somewhat likely to improve leadership effectiveness

The five recommendations for how leaders can improve their listening skills are likely to improve leadership effectiveness

Results for Communication Apprehension Survey describe results for less than three assigned situations

Results for Communication Apprehension Survey describe results for three assigned situations

Results for Communication Apprehension Survey describe results for all four assigned situations

Leadership Development Plan One or no distinct goals Two distinct goals Three distinct goals
Two specific actions described for few goals Two specific actions described for most goals Two specific actions described for each goal
Conclusion Very ineffective conclusion or no conclusion provided Conclusion fails to clearly summarize what was learned from this experience Conclusion effectively summarizes what was learned from this experience
Editing Quite a few errors of sentence structure, spelling, and punctuation and/or persistent use of colloquial language

Some errors of sentence structure, spelling, and punctuation and/or some use of colloquial language

One or no errors in sentence structure, spelling, and/or punctuation so meanings are completely clear; No use of colloquial language

Totals
Written Report Total Score /85
Oral Presentation Arrived on time, professional attire, prepared and overall positive first impression
Three specific goals identified and a detailed and concise plan for the next year is shared in a professional and confident manner
Evaluation of course material and how it applies to personal and professional growth
Oral Presentation Score /15
Total /100

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