2.2 Business Process for Receiving Second Phase

For the second phase of your evaluation, include the following items:

  • Describe how McLane automation affects the inbound receiving process. Describe each of the BPM enablers and their components.
  • Describe how each enabler would benefit your business and when it is not appropriate to use them.
  • Is this process more customer-centric, or employee-centric? Why?
  • Does this organization have a structured approach to implementing process improvements? 
  • Provide any recommendations for changes you would advise. You are welcome to include other areas or elements in your evaluation that you studied in this week’s readings as well.


Must have References:

Jeston, John. Business Process Management. Available from: VitalSource Bookshelf, (5th Edition). Taylor & Francis, 2022.





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