5.1 Samsung use of Sentiment Analysis

Examine the applications of sentiment analysis.

• Examine how Samsung uses the applications of sentiment analysis. 
  • Voice of the Customer
  • Voice of the Market
  • Voice of the employee
  • Brand Management
  • Financial Markets
  • Politics 
  • Government Intelligents 
• Evaluate which of these applications represent a strength for Samsung and which of these applications represent a weakness for your organization. 
• Examine the analysis tools that measure social media impact.
• Evaluate which of these analysis tools represent a strength for Samsung and which of these analysis tools represent a weakness for Samsung.
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• Following this phase of your evaluation, write a summary paper that addresses how Samsung could improve in these areas.

Min. of 500 words