Determine and analyze the company’s operational management issues; provide this information within your paper. As your “Resolution”, answer the following three questions: a. Forecast (predict) the companies demand for these three services (A, B, & C) over the next four quarters. Include a table showing your calculations. b. What general observations can you make comparing this forecasted demand to past services demand history? c. Which service should Freddie be most concerned with? Explain.

Instructions: Answer all questions with maximum clarity.
Please do indicate the percentage of participation of each student in the group. There should be
equal participation of students. Each group is composed of 5 students.
NB: please do not copy from last semester ‘s assignment. It
was wrongly solved.
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Highline Financial Services Ltd. es, Ltd. CASE Study
Highline Financial Services provides three categories of service to its clients. Managing partner
Freddie Mack is getting ready to prepare financial and personnel hiring (or layoff) plans for the
coming year. He is a bit perplexed by the following printout he obtained, which seems to show
oscillating demand for the three categories of services over the past eight quarters:
SERVICE
Year Quarter A B C
1 1 60 95 93
2 45 85 90
3 100 92 110
4 75 65 90
2 1 72 85 102
2 51 75 75
3 112 85 110
4 85 50 100
Determine and analyze the company’s operational management issues; provide this information
within your paper. As your “Resolution”, answer the following three questions:
a. Forecast (predict) the companies demand for these three services (A, B, & C) over the next
four quarters. Include a table showing your calculations.
b. What general observations can you make comparing this forecasted demand to past
services demand history?
c. Which service should Freddie be most concerned with? Explain.