8.2 BPM-People Strategy

As an additional supplement to your business process evaluation of McLane’s receiving improvement plan, you have also been asked to develop a framework for a formal “People Strategy” for the organization. 


To accomplish this, characterize (in your own words) the key elements of a “People Strategy” as outlined on Page 374. 


This assignment should be at least 600 words in length, and submitted as a Microsoft Word document.



Jeston, John. Business Process Management. Available from: VitalSource Bookshelf, (5th Edition). Taylor & Francis, 2022.

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Cathy, CS.