The “When” of the BPM

Describe “When” your applied project will occur. What is the project timeline and key dates? This could include a formal schedule with key deliverables.

Use milestones in your projects to represent events such as key deliverables received, project kickoff completed, final plan approved, requirements gathering, design approved, project phase completed, and much more.

Walk through four examples of how milestones can work for your team.

1. Mark critical tasks. Tasks that must be completed at a specific time or the project will be blocked, such as a creative concept approval for a marketing campaign.
2. Highlight the end of a phase or stage. The end of a phase or stage of a major piece of work, like gathering budget requests from every department for company planning.
3. Spotlight a major event or deliverable. A major event or deliverable, such as finishing the build out of a new office your company is opening so you can begin moving people into it.
4. Focus on hitting goals and key results. Project goals and key results (KRs), such as hitting your three-month revenue target for a product that was recently launched.

Reference:

Jeston, John. Business Process Management. Available from: VitalSource Bookshelf, (5th Edition). Taylor & Francis, 2022.

min 600 words