81 a file of national sales data is for an analysis of the relative performance of c 4311079

81) A file of national sales data is ________ for an analysis of the relative performance of city sales regions.

A) easy to use

B) too fine-grained

C) too coarse-grained

D) ill-timed

82) Which of the following is a feature of a structured process?

A) It is an informal process.

B) It requires information systems that are supportive.

C) It is easy to change or modify.

D) It is controlled, rather than adaptive.

83) Which of the following is a feature of a dynamic process?

A) It is a formally defined process.

B) It is difficult to change or modify.

C) It requires information systems that are prescriptive.

D) It depends more on effectiveness than efficiency.

84) Day-to-day operations, such as placing an order, are considered ________ processes.

A) structured

B) kinetic

C) dynamic

D) unstructured

85) Which of the following is an example of a dynamic process?

A) accepting a return

B) placing an order

C) computing a sales commission

D) deciding the location for a new store

86) ________ is not expected in structured processes, nor is it generally appreciated or rewarded, unlike in the case of dynamic processes.

A) Efficiency

B) Effectiveness

C) Innovation

D) Control

87) ________ means accomplishing a certain process with minimum resources.

A) Efficiency

B) Effectiveness

C) Innovation

D) Resourcefulness

88) ________ is a critical part of structured processes.

A) Adaptation

B) Innovation

C) Human intuition

D) Control

89) Tom Ford, the celebrated fashion designer, has used social networking sites like Facebook and Twitter to generate buzz about his upcoming fashion line. This is an example of a ________ process.

A) reactive

B) formal

C) dynamic

D) critical

90) Why are dynamic processes evaluated on effectiveness more than efficiency?

A) because they are difficult to change

B) because the efficient use of resources does not matter in the case of such processes

C) because they are highly controlled and standardized

D) because they change so fast that it is not possible to measure efficiency over time