Business Process for Receiving
Create a business process could be a process that you created, a process that you did not create – but are responsible for/actively involved in; or a business process that you are not involved with but are interested in. For the first phase of your evaluation, include the following items in your business process evaluation:
- Where does this business process have its origins?
- Who is the leader/responsible party for this business process? Describe the role of this leader/responsible party.
- Describe the driver(s) and trigger(s) that are applicable to this business process.
- Within the context of this organization, and this business process, would you characterize the organization as using a bottom-up approach, or a top-down approach? Why?
- How does technology assist with this business process?
- Provide any recommendations for changes you would advise. You are welcome to include other areas or elements in your evaluation that you studied in this week’s readings as well.
Reference:
Jeston, John. Business Process Management. Available from: VitalSource Bookshelf, (5th Edition). Taylor & Francis, 2022.