85) Eternal Friend, a family-owned manufacturer of pet caskets, has grown exponentially over the last few years. However, they are having difficulty in preparing for future growth. The only information system used at Eternal Friend is an antiquated accounting system. The company has one manufacturing plant located in Arkansas, and three warehouses, in Arkansas, Delaware, and California. The Eternal Friend sales force is national, and Eternal Friend purchases most of its raw materials from a single overseas supplier. You have been hired to recommend the information systems Eternal Friend should implement in order to maintain their competitive edge. However, there […]

31) Which of the following illustrates the use of information systems to focus on market niche? A) A hot tub dealer's use of information systems to determine which models and options its customers are most likely to buy B) A shoe manufacturer's use of information systems in selling custom, made-to-order shoes directly to customers C) A PC manufacturer's use of information systems to facilitate direct access from suppliers to production schedules D) A grocery store chain's use of information systems to produce products and services at a lower price than competitors 32) When a firm provides a specialized product or […]

Answer the following questions using the information below: Carriage Incorporated manufactures horse carriages. The company has two divisions, Wheels and Assembly. Because of different accounting methods and inflation rates, the company is considering multiple evaluation measures. The following information is provided for 2009: ASSETS INCOME Book value Current value Book value Current value Wheels $485,000 $550,000 $120,000 $140,000 Assembly $750,000 $1,200,000 $160,000 $172,500 The company is currently using a 12% required rate of return. 4) What are Wheels's and Assembly's return on investment based on book values, respectively? A) 0.21; 0.25 B) 0.25; 0.21 C) 0.14; 0.25 D) 0.25; 0.14 […]

12) Assume you are evaluating a manufacturing company. Match the various organizational activities and concepts with the performance measures listed. Some items may have more than one match. Activities: 1.Change in revenues 2.Cycle time 3.Economic order quantity 4.Manufacturing defects 5.Market share 6.New products 7.On-time delivery 8.Operating income 9.Product reliability 10.Time-to-market Performance measure:   __________a.Profitability __________b.Customer satisfaction __________c.Innovation __________d.Efficiency, quality, and time 13) Designing an accounting based performance measure requires six steps. List each step. For three of the steps, describe a question that must be resolved as part of the implementation process. 14) The executive vice president of Wicker Pen […]

41) From your reading of the case study discussing TELUS's employee learning initiatives, which of the following statements best expresses their experience? A) Converting the learning environment from formal classes to a collaborative learning can achieve significant reductions in an organization's learning budget. B) Employees learn more rapidly in a well-designed, structured environment. C) Informal, one-to-one learning sessions impart greater knowledge, more quickly, than group learning technologies. D) Enterprise information systems of all types, including educational systems, represent significant investments and risk to the organization's budget. 42) Which type of system would you use to determine what trends in your […]